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How can we help?

What is the simply local box?

The Simply Local Box is a subscription box service that sends you local goods every month. Each month, the box has a different theme with a different assortment of products. You get items from your favorite local shops, a $100 value, for only $39.99/month.

Where do the products in the box come from?

The items in the box come from local communities. For example, the items in the Simply Wilmington Box are sourced from small businesses and artisans in Wilmington and surrounding areas. This is different from other subscription box services that often sourced their products from overseas. At Simply Local, it is our promise to provide only the best, from right here in your community.

When will I get my box each month?

Shipping times vary from month-to-month. However, our team does their best to ensure that each box is sent in a timely manner and we make sure to communicate with you throughout the process.

I am a small business. How do I get my products in the box?

Hey there! It’s nice to meet you! We are dedicated to supporting businesses like yours by including as many as we can into each box every month. To get in the box, please fill out the short application at bit.ly/SimplyLocalBox

After reviewing your application, one of our Simply Local representatives will contact you for the next steps.

How do I unsubscribe from my box subscription?

We are sad to see you go, but completely understand that a monthly subscription is not for everyone. Thank you for giving us a try! 

Click Unsubscribe to cancel your Simply Local Box subscription.

Why do I have to pay for shipping?

Unlike other subscription boxes, the Simply Local Box gives back to small businesses in an effort to support local. With every Simply Local Box purchased, you are directly supporting local too! However, we offer free shipping promotions quite often, so be on the lookout to see how you can get your shipping for free. Don’t forget to follow us on social media for the latest discounts and promos!

How do I change my payment options?

Things change, we get it! Send us an email at info@mysimplybox.com and we will work with you to fix any payment issues and/or update your information.

I moved. How do I change my shipping address?

Let’s make sure your Simply Local box moves with you! Send us an email at info@mysimplybox.com and we will update your information.

What if I don’t like any of the products in the box?Title Goes Here

We send you a digital survey for every Simply Local Box. If you aren’t liking the items in your box, just let us know! We will make sure to send you more of the things you love and less of the things you don’t.

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